Community Health Center?
At the heart of White Mountain Community Health Center...
is an innate goal to care for the whole person. With empathy and understanding, we work with our patients to meet them where they are and develop care plans that are uniquely personal. In caring for the community, White Mountain Community Health Center’s approach to better health goes far beyond medical solutions. It’s about respect, trust and the ability to help our patients overcome barriers that hold them back from improving their wellbeing.
Our Mission, Vision & Values
White Mountain Community Health Center provides the community with affordable access to high-quality, compassionate, individualized healthcare and support services needed to achieve wellness.
We envision a community where everyone gets the care and support they need to be healthy regardless of financial situation.
We want to ensure that anyone in the community can access the best healthcare, no matter who they are and what resources they have. We welcome all regardless of ability to pay, strive for cost transparency, and look for other ways to help patients overcome barriers to care.
We respect each person we work with as a fellow human being. We take the time necessary to build good relationships with patients. Patients’ opinions matter to us and we listen to them and shape their care accordingly. We expect patients to treat us with respect and integrity in return. Staff take the time to build good relationships with each other as well to create a supportive and respectful work culture.
COMPREHENSIVE, INTEGRATED CARE
We provide care for the whole person. Providers work as a team to provide integrated care for patients and connect them with resources to address all factors affecting their ability to achieve health.
We recruit highly skilled staff and provide support and continuing education to ensure our patients get the highest level of care. We evaluate our performance regularly and use data to determine areas of improvement.
We work hard for our patients and go the extra mile to ensure we are following through. Our patients can depend on us.
Our staff collaborate and learn from each other to take full advantage of each staff member’s strengths. We work closely with other organizations to address our community’s health needs and underlying social determinants of health.
We lead the way in community healthcare, finding creative ways to provide cutting-edge care with the available resources.
How We Do It
White Mountain Community Health Center is a 501(c)(3) non-profit community health center and Federally Qualified Health Center Look-Alike (FQHC-LAL). As an FQHC-LAL we receive enhanced reimbursements from Medicaid and Medicare, but no additional annual funding.
We provide healthcare to all Mt. Washington Valley residents regardless of ability to pay by having a diverse base of support. Our funding includes local, state, and national sources, both private and public. This supplements revenue from health insurance companies, Medicaid, Medicare, and payments from patients, which do not fully cover the cost of the care we provide.
Board of Directors
Since the beginning, community health centers have been led by the people they serve. Having a board where the majority of members are patients and all are Mt. Washington Valley residents is critical to our mission and success.
Christy Mackie, President
Camp Operations Director, Geneva Point Center
Caitlin Behr, RN, Vice President
Registered Nurse, Memorial Hospital and Fresh Face Studio
Angela Zakon, CPA, Treasurer
Supervisor, Leone, McDonnell & Roberts, PA
School Nurse, Retired
Beth Wheatley Dyson
Episcopal Priest, Retired
ESL and HiSAT Teacher, Carroll County Adult Education
Clinical Mental Health Counselor, MWV Psychological Associates
Software Engineer, The Atom Group
1968Children & Youth Project (C&Y) is founded to provide health services to children through age 6 under Director Carroll Bergin, RN, including medical, nutrition, and social services.
1981C&Y Project is incorporated as a non-profit.
1983Family Health Centre is founded to provide family planning and prenatal care to women who could not otherwise afford it, and to reduce teen pregnancy.
1988Carroll Bergin, RN retires from the C&Y Project and David Brooks begins as Executive Director.
1991Pediatric Nurse Practitioner Shawn Rogers, APRN joins the C&Y Project.
1992C&Y Project changes its name to the Children’s Health Center. At this point, the organization provides medical, nutritional, and social services to children from birth to age 10, including groups and workshops for parents.
February 12, 2001The Children’s Health Center and Family Health Centre merge to form White Mountain Community Health Center, which opens its doors on this date as a non-profit community health center providing primary care, prenatal care, family planning, and referral services to men, women and children of all ages. David Brooks serves as Executive Director, Ruth Hamilton as Director of Operations, and Dr. Angus Badger as Medical Director.
2002Patricia McMurry joins as Executive Director, the Health Center participates in enrollment efforts for the new NH Healthy Kids Program (Children’s Medicaid), and the Teen Clinic begins its Peer Educator program.
2004–2009Children’s dental services are added, as well as the Miranda Leavitt Diabetes Fund and Polycycstic Ovarian Syndrome Fund.
2013The Health Insurance Navigation program is established to help Mt. Washington Valley residents enroll in the new Health Insurance Marketplace established by the Affordable Care Act.
2015SBIRT (universal substance abuse screening and intervention) and universal depression screening programs are begun, and the Phil Kelly Food Pantry Fund is established.
2016The pediatric program begins the New Baby Safety Bags program to provide free safety tools to new parents, staff is trained in motivational interviewing to help patients make desired health changes, and the Board of Directors is restructured to have a patient majority.
2017Adult dental services and medication-assisted treatment (MAT) for substance use disorder are added, JR Porter joins as Executive Director following Patricia McMurry's retirement.
2018The Health Center becomes a Federally Qualified Health Center Look-Alike (FQHC-LAL), and Community Health Worker services are added.
2019Telehealth Hepatitis C treatment program launched
2020Services continue during the pandemic by switching to telehealth video or phone calls for most appointments. Prenatal and essential healthcare continue in-person throughout the pandemic.
2021Health Center staff are able to get vaccinated against COVID-19, and full in-patient appointments resume. Family Nurse Practitioner Deborah Cross, APRN becomes Medical Director.
2022The Health Center offers COVID-19 vaccination and free home tests, and holds vaccination clinics. The Health Center offers the Monkeypox vaccine and is recognized for its quick turnaround in making the vaccine accessible. The Care Coordination Team is established and coordinates with other local nonprofits to hold the first Community Baby Shower.
2023Mental health services are expanded: a Master Licensed Alcohol and Drug Counselor is added and Deborah Cross, APRN receives her Psychiatric Nurse Practitioner certification. The Family Planning Fund and Dental Fund are established.
BeyondWhite Mountain Community Health Center is working towards moving to a new space that could be a true center of community health anyone can access, with a full dental suite and room for workshops, groups and classes. Our biggest visions include spaces for teenagers, on-site childcare, maybe even a gym, community gardens, or walking trails. This is a large project we’re just starting to envision. Stay tuned as we get to work! In the closer term, we hope to add children’s mental healthcare, become a full Federally Qualified Health Center (FQHC), find ways to expand access to our services, and improve our cost transparency.